I needed to have a flat repaired on a loose car tire. The customer rep said they were already working on a tire repair and would not have time to fix my tire an hour prior to closing. I have worked previously as an automotive service advisor for two years and NEVER declined fixing a flat tire because 'we didn't have time for it'. A flat repair is a simple quick easy repair with the correct tools and proper training. This simple action of not taking care of the customer leads me to believe that I had better steer clear of this location for my automotive needs. If they don't take care of the simple items for customer service it questions their ability to handle larger customer service issues.
This shop is not an AutoMD Featured Shop. Compare to Featured Shops nearby.
3711 Kitsap Way, Bremerton, WA 98312