Fellow racers, I felt I could trust. Got fooled. Crate 604 with 300 races, coming off a championship season. Took to Hanson for lower rebuild, no issues, maintenance only. The engine was delivered to their shop, with verbal instructions to rebuild the lower as it had never been done, no problems, maintenance rebuild only. Do NOT replace the springs as they are good. The invoice does not list my request in special instructions, "604 crate, paid cash + 200 pd x136". No notation of any special instructions. Upon completion, seeing the springs had been replaced, they were reminded the springs were NOT to be replaced. When asked where the original springs were, the mechanic, Randy Boyd, said in my tool box (?) and went and retrieved and returned them. Misc. Oddities on Invoice: 1 rings no price 16 spring kit-- $70 No price on rod inserts, mains, cam bearings, gaskets 2601725 (or description, these are in addition to the GM head set),oil pump. Valve job 2 (2 what? Only did 2 valves or did them all 2 times, makes no sense either way). And, my fault I laid out $1900. The engine lasted 9 races. Changing the oil, large chunks metal and plastic. Took to another shop for clarification of what happened. "The deterioration of the engine was caused by coil spring bind due to mechanic's error. A spring set with insufficient coil spacing and or spring rate for our application was used." All could have been avoided. That un-noted special instruction, do NOT replace the springs. Calls were made to Virgil and Jeff. Jeff knew exactly was happened, stating "the valve spring seals broke". (Bear in mind i run a 6400 chip, this engine was not overrevved) he asked for pictures, which were sent, of the heads when I pulled the valve covers off. Mass destruction, alot of metal has blown thru that engine. I could detail the over use of shims, valve seals in the right side alone I could see 5 broken. One rubber was laying on the manifold. Nothing got better. Every part is useless, scarred and damaged. The last attempts for resolution with Virgil were met with ignorance. Him yelling at his mechanic and yelling into the phone, apparently mad at both parties that there is a problem. We attempted resolution, none was accepted. Problem was presented, pictures were sent at their request, offers to allow them to inspect the engine themselves. None of which received a response. No response to facebook messages or posts, although it shows they have viewed them. Would still be willing to negotiate without additional recourse. Hanson's will need to make contact for this to happen. Their call. Until I hear from them, I will continue to pursue resolution from other sources. Do not take your work here. Just don't. VIRGIL is more than grumpy as per a previous review. He is greedy and doesn't give a damn. He got the money. We got the shaft and ignored. Tyson King Local Guide · 68 reviews · 5 photos 10 months ago
This shop knows what they are doing! Take a chance to peek into the "lab" and you'll see. We did have a miss communication when I dropped my block off but feel it was mainly my bad for not being specific on what I wanted. No worries, hour and fifteen minutes later I'm headed home. Thanks again Virgal and your crew! Albany Sand Draster #80 David Floyd
My husband had his '81 Subaru Brat engine rebuilt by this shop and the work was only sub-par. My comment is regarding the customer service I received from this shop. The first time I called I spoke to someone who had no idea where anything in the shop was kept and who couldnt pay attention long enough to what was being said to even write down a message. When I finally got through to a seemingly competent person he was extremely harsh and rude. He told me they had no responsibility to me (the customer) and I needed to talk to my husband's previous employer (who the job was billed through). It was only billed out to the employer so that the payments could come out of his paycheck over the course of a few months. One had nothing to do with the other. We just bought another '81 Subaru that will need work done I can guarantee that we'll be taking all of our future business to a more reputable establishment who doesn't treat their previous customers like garbage. I'll also be filing a dispute with BBB regarding the treatment we received. Good luck keeping your business open with these types of reviews!
This shop is a TOTAL RIPPOFF! I had my engine block honed and he totally ruined it. When I got it back, there were deep gouges in the cylinder walls and the top of the block was all nicked and gouged too. The freeze plugs were not replaced as promised, the block being a honda H-22 was aluminum, and it will either have to be sleeved now, or i have to replace it. Either way, it will cost me hundreds of dollars. When I confronted him about it, he was totally rude and arrogant, said I did not know what I was talking about, too bad for me. I took it to car qwest machine shop and one other, and they could not believe what a crappy job he did, but they had heard he was like that. Another certified mechanic in a shop also looked it over and said there was no excuse for that kind of shoddy job. I plan on getting statements and suing this shop in civil court. He may think I wont spend the money, but I will. I am turning him into the Better Buisness Bureau, see if I can attach his bond or if he has a CCB license file a complaint there. DO NOT have anything to do with this crook! I too late have found out he has done the same lousy work for lots of others and does not have a good reputation.