Had the vehicle (87 New Yorker) taken in for timing adjustment, and was told it would be done on X date, and that I would be called that morning when it was finished. As the evening of that day approached, I called to find out whether the vehicle had been repaired. I was then rudely told that the vehicle would NOT be repaired, as it had not been paid for yet, despite my prior arrangements to do so after the repairs were completed. Two days later, a friend and I went to retrieve the vehicle with a trailer, and was told that the vehicle could not be released to me because I had not been the one to sign off on the repairs, and was told they "were liable for any vehicle in their possession, and threfore cannot release any vehicle except to the individual who signed off on it." As the vehicle was in MY name, and therefore belonged to me, I could not understand what the problem was. After arguing with the owner over this for about 20 minutes, I called the Alamosa Police Department to send an officer over to clear up the matter. The officer explained that since the vehicle was in my name, their continued refusal to release the vehicle would constitute vehicle theft, which finally seemed to convince them to release the vehicle. After all this, they refused to assist in moving the vehicle from the back lot where they had it stored, so my friend and I were forced to push the vehicle until we could hook it to the trailer and drag it on. I would steadfastly inform anyone to avoid using Trade Whells Auto for any reason, unless you prefer to get your vehicle back via a uniformed officer of the local police department. The one star rating is the least the site will give, but they don't deserve that.