If you want people to screw you, then it is the right place. They charged my girlfriend $1260.00. For break pad, calipers, roters, for only the front brake and one cheap spare tire. She paid them, thinking she had a good deal
By Tanyaon Thu 23 December 2010
The work was fine when it was done, a few years ago. I had a LIFETIME warranty on the brakes and rotors.
The problem is that a few years later, after having tire put on, the car was out of allignment so I took it to them to fix. They claimed I needed callipers and lines, when the car only needed allignment (and it was out of allignment, they alligned it and it was fine). 3 other mechanics in town said my callipers and lines were fine, nothing wrong. Surely, they also want to make money, they could have lied and said they'd fix them cheaper, but they showed me, nothing was wrong.
When I went to Tire Kingdom to get new brakes on 12 /22/10, still lifetime warrantied, the manager claimed that they could not put the brakes in UNLESS they also fixed what they found before - lines and callipers. I told them that the lines/callipers were fine. They said that if they found them to be a tiny bit off, they could replace the brakes and/or rotors! So I walked out and let other mechanics look at it. But still, 5 other mechanics looked and my callipers and lines are FINE. They are STILL fine.
So I walked out - they did NOT honor the warrenty and that should be illegal. they would not honor the warranty for brakes and/or rotors unless I paid money to have something fixed that did not need to be fixed.
Another time, they replaced something and when I compared the price with Old Fashioned Auto in Lehigh, it was half as much. OH, then Tire Kingdom noticed that they charged me double the hours needed for the job and "fixed" that. Sure. Rip off. They work on COMMISSION - and that should be illegal.
Every mechanic in Lehigh knows what Tire Kingdom does - and they think it's garbage. Paying mechanics by commission should be outlawed. they charge hourly AND they charge a shop fee.