My car was stolen and wheels were removed from the car. The thieves had another car push it causing bumper damage. My insurance company had the car towed there on may 27th or 28th and it sat until May 2nd when I went there and they had no idea whos car it was. It took almost a week for them to order and install new wheels and tires. In the meantime my Lincoln MKZ just sat on the ground in their lot. So on May 3rd I got a text welcoming me to Tamaroff Collision for service. May 8th I got an update saying they are 54% done which must meant that they just put the replacement wheels, On May 12th the car was delayed until the 16th. On May 16th it was delayed again because once again because they found "additional damage. My insurance company sent me pictures which just show the bumper off the car with there being damage to what is behind the bumper which is the trunk casing I presume. It took 16-18 days to remove the bumper and order wheels? I have pictures from my insurance the show this. Ok, so from the May16th it was delayed until the 19th, from May 19th is gets pushed back until the 26th and when I went up to the shop to inquired why it is taking so long (for the 4th time) they told me that they still needed to replace the back driver side window had my car a month. How? I mean a whole month they have my car and it sits with no window? So May 30th is the last date that I have been given and its going to be a HUGE Problem if my car is not ready. My car had mild damage and only needed new wheels yet this body shop has had it for over a month. I've already had to return the rental in which my policy covered and when I told the people at the body shop the first thing that was said was that the car was brought there on May 2nd (It was the April 27th or 28th). My experience has been horrible and I have photos, screenshots of all or the delays etc.
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Shop Managed by Marvin Tamaroff
Shop Hours
Monday |
7:00AM - 7:00PM |
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Tuesday - Wednesday |
7:00AM - 6:00PM |
Thursday |
7:00AM - 7:00PM |
Friday |
7:00AM - 6:00PM |
Saturday |
8:00AM - 3:00PM |
Payments
Payments Accepted |
Cash, Check, AMEX, Discover, Visa, Mastercard |
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Service Affiliations
ASE
Shop Services
- Body Miscellaneous
- Brakes
- Drive Train
- Electrical
- Engine
- Heating & Air Conditioning
- Maintenance
- Engine Performance & Emissions
- Steering & Suspension
- Diagnosis & Inspection
- Emission Testing
- Collision - Front End Repair
- Machine Shop Service
- Body Miscellaneous
- Brakes
- Drive Train
- Electrical
- Engine
- Heating & Air Conditioning
- Maintenance
- Engine Performance & Emissions
- Steering & Suspension
- Diagnosis & Inspection
- Emission Testing
- Collision - Front End Repair
- Machine Shop Service
Vehicles Serviced
- Acura
- Daewoo
- Daihatsu
- Honda
- Hyundai
- Infiniti
- Isuzu
- Kia
- Lexus
- Mazda
- Mitsubishi
- Nissan
- Scion
- Subaru
- Suzuki
- Toyota
- Acura
- Daewoo
- Daihatsu
- Honda
- Hyundai
- Infiniti
- Isuzu
- Kia
- Lexus
- Mazda
- Mitsubishi
- Nissan
- Scion
- Subaru
- Suzuki
- Toyota
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