Worst experience with a mechanic that I have had in 30 years of having Cars serviced. I had to get an Auto Advocacy group involved. 1) Charged me for work not performed. When advocacy group contacted them, they agreed to reimburse me, but after several attempts to collect I never received payment. 2. Car was running fine before service. I was just looking for maintenance service. Car wouldn't even turn on the following morning after i picked it up. Took the car to another mechanic and he told me that the timing was advanced just to get it to run because the valves were adjusted so bad. This was done after I had already returned the car to Sultze because it wasn't starting. 3. They didn't call me the day I brought the car in to tell me they weren't finished with my vehicle. I called prior to their closing time and eventually drove their and nobody was in the office. They closed early and kept my car. 4. They recommended $3,200 of service for a $4,000 valued car.