Jim Lusford is a DISHONEST, SLEAZY, CON ARTIST that does horrible work ! He will cheat and rob you, then steal items you left in your car !!! We brought our Truck to him in Nov. 2011 and it had to be reserviced again...but guess what ! When we called and made complaints, Jim answered the phone and SAID he was NOT there !!! We happened to be in the parking lot when we called and saw him at his desk. DO not trust or even waste your time to get anything done from him or his workers !!! All incompetent jerk-offs ! I hope you rot in Hell & you get whats coming to you 100 fold your @#$%^%$ !!!