I just bought a new 2015 Platinum Ford F-350 pick up from Stevens Ford. My salesman Carl told me the vehicle had been damaged on the roof when it came off the truck. They had this shop do the repair work. When I came to pick up my truck from Steven's, I looked at the work and noticed a 3" area that was not polished on the roof. I also noticed that they damaged the door gasket which had a tear from their sander. The vehicle ended up also having a defect in the paint on the driver side door, passenger door, quarter panel of bed and door frame which was from the factory. (Pretty Big Job For This Repair Shop💰) Carl my salesman had his manger look at it and arranged to have it corrected as well as the original work. The manager or owner asked me to bring in down on a Monday and said it would be done on Thursday. I went on Saturday to pick it up and they did not even touch it. I told them I was coming back to take the truck and they took it apart to try to prevent me from taking it. They put all the parts inside on my brand new leather leaving impressions and white residue everywhere. I had to threaten them to put it back together so I could take it. I even explained to the manager when I dropped my truck off that I did not want white residue in my truck and even left them a box of gloves. I would not bring any vehicles to this place. Very poorly ran and they have no consideration for your vehicle!
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
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