Robert DeNooyer Chevrolet

I had an appointment scheduled for September 20th, in which i requested my tires to be taken off of the rims and resealed in an effort to remedy my tires from leaking air slowly over the course of a the week. I had also requested an oil change as well as one of my inner vents to be looked at. The Service manager later called me to let me know that the work had to be outsourced because Denooyer Chevrolet lacked the equipment to deal with low profile tires. I casually agreed knowing that the service manager had my best interest at heart. I picked the car up late on the 20th and paid my bill of 200 some dollars without a question knowing that I've always been satisfied with the work from this dealership. Immediately after driving my car out of the dealership and hopping on 196 I noticed my car shaking and steering wheel shaking about an inch back and forth. I was later informed that this "professional" from the Holland Tire Center that worked on my car neglected to balance the wheels after removing the tires from them. I struggle to understand why a proper balancing wasn't done but this is beside the point. I left my Camaro with the dealership overnight and was given a loner, thanks to the service manager. I called back the next day to learn that my car had to be sent back to the same company (Holland Tire Center) to have the wheels rebalanced. When I returned to Denooyer Chevrolet to pick up my Camaro I checked my wheels to be sure that no damage had occurred to them and was shocked to find that my wheels had been scratched on pretty much every spoke. Some scratches are mild but on other wheels the scratches are deeper and much more prominent. Even the service manager can confirm that they were not like this when they went into the Holland Tire Center for re-balancing. Beyond that, my wheels are still out of balance as well as my alignment is now out of order due to this. So to be absolutely clear, I do not feel that my wheels were damaged under the care of Robert Denooyer Chevrolet, I know that they were damaged after having service performed at Robert Denooyer Chevrolet. The need and choice to sublet the work done was under the dealerships responsibility, which I am sure they can agree that the dealership is responsible for anything that happens to a car under their care. Furthermore, I requested them to be replaced because what I had originally brought in was in fact Factory Quality wheels. As far as I know there is no possible way to restore my wheels to this state without replacing them. It was Mr. Denooyer himself that stated that the rims were too expensive to replace at the dealers cost so he decided to have a technician look into refurbishing my wheels, which I am fully against. We've had a technician out to look into resurfacing them and he's told both the service manager and myself that it would not be possible to get all of the scratches out. So what has been offered is not replacing what damage was done, but merely covering it up. This new solution that is being offered is now going to leave me without a car to drive for the next two weeks as the wheels go out for repairs and we'll have to find some place to store my car in the mean time since it will no longer have wheels. The plan is to inconvenience me further by sending my wheels out of state to be professionally refinished. This is not the dealership i would go to for service. The owner is difficult to deal with and they lack the proper equipment to deal with low profile tires and rims. Also, if they damage your car good luck getting them to give you a fair replacement for what was damaged.