Very professional from the first time I walked into RL Auto they repaired my vehicle by the end of the day i would recommend this place to everyone they are a little expensive but well worth the money!SEE YOU GUYS NEXT TIME I BREAK DOWN!
Broke down Christmas Eve and was getting towed in R & L was closing he spent and hour and a half on my vehicle to diagnosed the -problem he was able to fix it and get me back on the road THIS PLACE IS GREAT!!!!!!! Thank you Ritchie and crew
WARNING!!! Unless you know Rich personally, I'd be very very careful about having your work done here ... that is unless you've got a big budget ... or unless AutoMD's estimates are way out-of-line. I just had him replace my rear brakes and rotors for which he charged me for 3.5 hrs labors (AutoMD says 1.7 hrs.). I also had him replace a passenger side strut for which he charged me $600 (AutoMD says I should have been able to get both front struts replaced for that amount). Finally, during the inspection of my car he spotted an oil leak and said my oil pan gasket needed to be replaced ... for, get this, $2100 ... yes, I said $2100. And when I confronted him with AutoMD's estimate of $371.30 plus parts, he wouldn't budge. I called BMW to find out what they'd charge and they said they'd do it for $1100 ... also, at this time, I've got an appointment at another local garage, who say they specialize in BMWs, to have them look at my car and verify that they'll do it for $600 which is the estimate they gave me over the phone. Shame on me for not getting written estimates and/or getting estimates from other garages and for not doing my homework before having R&L do the work I authorized them to do.
GOT TOWED IN!!!oil light was flashing and enigne making noise.IT WAS 6:00 PM AND R& L WAS CLOSING.RITCHIE,STAY AFTER THEY WERE CLOSED AND DIAG MY VEHICLE.RITCIE WAS VERY POLITE AND HONEST TREATED US LIKE FAMILY WE STAYED AT THE LOCAL HOLIDAY INN UP THE STREET.WE NEED MORE AUTO PLACES LIKE THIS!!!!! A+++++++++++++++++++++++++
vehicle broke down..i am found out of state R & L auto treated me like ti was family.we need more auto repairs places like this one...
GREAT JOB THANX FOR BEING HERE FOR ME