Everything began well. I was quite pleased with the service. They helped me with my insurance claim and helped me get into a rental'. There was an estimated repair time of 3 days and it ended up being 7. They held my car to call the adjuster back to ask for more money for "repairs". My disappointment came when I went to pick up my car. I am 100% sure that I left my ipod touch in the glove box with an ipod auxillary cable. Both were missing. I spoke to the owner and the receptionist and they were both in disbelief. "Oh my workers wouldn't do such a thing, they make good money. They have been here for years .. " The owner tried to belittle me and make me as feel as though I was inferior. As if my complaint was insignificant, I feel like I was taken advantage of because I am a female. I also left my odometer reading at 55 miles and when I got the car back it was at 60, my mirrors were adjusted and my gas had been used slightly. I left it with a smidge more than half a tank. I put my trust in these people and I knew they were a high end service shop so I thought my belongings would be safe. To my dismay I am really disappointed. It`s just the principal, it is morally wrong to steal no matter how old or new, how expensive or inexpensive something may be.
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
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