Pep Boys Virginia Beach

AutoMD Reviews

• TML757
  on Thu 03 February 2011

  DO NOT GO HERE! I went to this shop since I had a Pep Boys card (which I will be cutting up after this) and needed a new clutch put into a 1998 Acura Integra GSR. It took them about a day to fix and I had to come the day after since I work nights, I figured wow they are pretty fast. I went there the next day to pick up my car and while driving away I noticed the speedometer did not work, so I swiftly turned around and brought it back. They told me they would have an answer within 30 minutes which was good because me and my fiance had plans that night. 2 1/2 hours go by and I finally get my car back, the rude mechanic (I think theres only 1) just gave me my keys and said "there". Back in the car and 1/2 way down the street I noticed my speedometer was jumping around randomly and by the time I got on the freeway it had stopped again. I called them to let them know and they said the mechanic would not be in until Monday, this was a Saturday night. Finally Monday comes around and I bring it back, the mechanic worked on it for roughly 4 hours and they called me to let me know it was complete again. I go back to get my car and drive it home, it seemed like it was working although it did jump around a few times. Driving to work the next day and it stops yet again, I call Pep Boys to let them know and they want to charge me for a speed sensor, something that was working fine before I took it to thier shop. Also my car has lossed power a few times and now my check engine light is on. I went to Pep Boys to get a new clutch and came away with a car full of problems and 2000.00+ short. I will buy the speed sensor and have someone else put it in, I will never go back to Pep Boys again, not even to spend the 60.00 gift card for being a member!!!!