PDQ Fast Lube

Very nice and helpful. Went there for a 2nd opinion (PDQ didn't know this) and found out my car didn't need the expensive repairs that another repair shop tried to convince me that I needed.

I took my Escalade in to PDQ on 09/29/12 for an oil change. My car has over $200,000 miles so when the tech asked me if I wanted a high mileage oil change, I said yes. Then, the tech came back to me and asked if I wanted to change the filter. He said the one on the car was dirty. Since my husband and I had previously talked about this, I told the tech to go ahead and change it. When they were done with the oil change, he told me to press my accelerator three times to reset the oil life feature. Then he said, "Now crank your car." When I turned the key, the car would not crank. The tech said, "Ma'am, it's time for a new battery." I said, that is strange because my car has been cranking just fine. I told him that I wasn't going to purchase a battery and that I would have my husband check it out. Then he quickly said, "Oh, we will get you running." He did something under the hood, and then my car cranked just fine. I took it to Auto Zone, where I bought the battery. The nice guy at Auto Zone (Darius) checked it and said that it was just fine and 100% charged. He showed the results to me on their equipment. PDQ did not show me anything. In fact, we are convinced that PDQ unhooked a cable, or something to keep me from cranking. My car clock had to be reset. We have been getting oil changes from them for a while. Needless to say, we will NEVER return to this place for service and don't recommend that you do go there either. PDQ sucks!!!!