very good service with the mechanic i dealt with. worked right through my calls. i took this as rude at first when i thought to myself what type of auto repair just doesn't respond to calls? i was only trying to check on the job status. i figured he'd get to me in the morning when he finished it up and gave up for him for the evening. suddenly i get a call around 8 or 9 of the same evening i dropped my car off. it was the mechanic telling me he'd drive my truck over to where i was and follow me to my house so i could have my checkbook to pay him. very efficient and detailed work. my truck ran twice as well as it did before taking it to PDQ. -btw- unable to remember exact cost and hourly rate..