Sorry felt taken for a ride here and not in a good way. I was okay when he called and warned me that it would be going up 100 dollars b/c he forgot to add something in but when you show up with the last amount you spoke to them about only to find they are adding another almost 120 with no warning. I spoke to the owner 2 hours before I picked it up you don't think that should of been brought up then? The real kicker was they supposedly looked at my power steering and were going to put a stop leak product in there. On my drive home the power steering is screaming so I check the fluid as soon as I get home and guess what not a drop of anything. Yeah you heard me nothing no fluid at all. This then makes me go around and check all the other fluids and I find that there is also no coolant/antifreeze. They knew I had a small leak in the radiator and told me they topped it off and it only leaks when its hot so I should get it replaced soon. I know for a fact it was full when I gave it to them maybe minus a drop or two missing. That to me seems almost criminal. Something could have went seriously wrong with no coolant and I could have possibly lost my engine to lazy unprofessional work. Buyer beware they come off real nice but they are just looking to get you.
Response by Paramus Auto And Tire
on Sat 01 August 2015
We feel sorry that you had some issues we had a discussion to install and uinstall your oil pan when you came in the first day even before starting your work my head mechanic diagnosed your car he found your radiator leaking he did compression test the radiator was losing compression and your power steering had a leak issue We fixed the oil pan as per our contract we give all our customers honest opinion we dont care we we dont make that ten dollar extra profit we care for your safety. On top of that we worked hard two days in order to remove your oil psn we removed transfer case. We topped up your coolant and power steering blaming us is not going to solve this problem we told you to fix it on the first day if we were dishonest we would have been quiet. I understand you are not my regular customer but the comnent is a twisted story. We know you hop from shop to shop for cheap deals its hard labor please understand that we risk our life under the hood and lift to fix your car.