This "TommyZep" person went on a negative review rampage after they had what they perceived as a bad experience at Panorama Collision. Unfortunately, this person can't keep their stories straight. On YellowPages.com and Local.Yahoo.com, they claim they had a bumper replaced. Here, it was "paint touch up". On Yahoo, they claimed Panorama Collision broke their key. Here, they did things this person "didn't ask to have done". Uh-huh. Sure. And I'm Elvis. Unlike some people, I've actually had work done by Panorama Collision. I've had minor dents removed, serious dents repaired, and a front end rebuilt. Every time, the work was done wonderfully, in a timely manner, and at a fair price. Very highly recommended.