Awful "service" if you wanna call it that. Over 3 hours wait, no call at all to say there was an indefinite ETA. We went elsewhere. Stay clear of this company.
By J. Greeron Mon 17 July 2017
Moneymakers charged my insurance $800.00 for a basic 14 mile tow to the body shop.
Driver tried to talk me out of using my AAA. I have filed a formal complaint with AAA National Headquaters in Dearborn, Mi. Hope they lose their AAA status.
By Rick Boydon Sat 21 February 2015
I called AAA at 9:46 on September 21st because I got stuck in some ice. They indicated that MoneyMaker would be calling me in 20 minutes to tell me when I could expect some assistance. I did not receive a call until 2.37. When the tow truck driver called (865-388-9251) he was courteous, but when I tried to explain how disappointed i was not to receive a call to tell me when I could expect assistance he said have a nice day and hung up. He would not accept a return call.
Under snowy and icy conditions I expect considerable delays. What I do expect is a call to tell me when I can expect assistance. A return call over four hours later is unacceptable.