I recently took my vehicle to Midas for a routine oil change. While I was there, I had a very interesting experience. As I arrived (early for my appointment) one of the mechanics said that the shop manager (I believe that is what they are called) was at Burger King, and would be right back. The mechanic was very nice/helpful. The "shop manager" arrived with his bag of food and looked overall very miserable and did not speak to me for the entire 15-20 minutes I sat and waited. No big deal, but kinda strange. The service was performed as usual. However, when it came time to pay I presented the shop clerk with a coupon I had printed from Midas.com. He said (in a rude tone) "Yeah, I saw that." He tried to sell me the routine fluid changes (which my owner's manual does not call for until 100,000 miles. I told him this, and he said quoted "no, I think the coolant is either 30,000 or 60,000. I checked the manual, I was correct... 100,000 or 5 years. He asked who I would have change my fluids, besides oil. I told him a local mechanic. He said, "your local mechanic doesn't do oil changes?" I said I'm not sure, I always brought my car here. I also have a small booklet that allows a free oil change after the 7th stop. He asked why two of the signatures did not have some sort of invoice number on them. I said he would need to ask the other employees that (how would I know?) He snatched the booklet out of my hand, signed it and threw it back at me without saying anything. Overall, he was extremely rude and condescending. I felt like giving him 25 bucks for a 15 minute oil change was a burden. Needless to say, I was going to have some major work done at Midas.. but I'll take all my business to the shop next door now. To top it off (I know it's only a few bucks but still) he took my coupon and did not even use it. Never again will I visit a Midas. I'd say avoid this location at all costs.
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