I went in for an oil change and a tire rotation. My car doesn't like to come out of park, so I use the shift lock release. It's a button you push in by the shifter. It's never given me an ounce of trouble. The technician did this, and broke the piece right off and I couldn't get my car out of park. They left me high and dry, didn't offer to fix it, a discount on services, or even at least a ride home. I spoke with Joe the owner and his response was things break, and they "weren't going to do anything because it was bound to happen eventually." Although this had never given me any issues. So I was stranded and my car was not drivable. So I arranged and paid for a tow home. When my husband tried to fix it, within 2 minutes he got the button to release, and cleaned it up so it works better than ever! Turns out the guy jammed it in SO HARD that it lodged itself and stuck! If Midas had better customer service, they could have done the same thing my husband did and had a customer for life and a great review! Instead they left me stranded, with no help and pretty much told me to pound sand. Never bring your car to this location.
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