I've been coming here for almost six years now and I have never had a bad experience. The staff are always polite and professional. I'm allowed out into the shop to see exactly what they're referencing when they've identified an issue that they can point out to me (something I was never allowed to do at the "mom and pop's" garage I used previously), whatever work I'm getting is explained in full if I ask about the details, and the service is always promptly done. For a chain, they're doing a lot of things right, which is why I'll keep coming back.
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.