611 N Roselle Road
Roselle, IL 60172
10 mile max distance
Rental / Loaner Car System
Early Drop Off
Key Drop / Mailbox
ASE Blue Seal Shop, ASE Mechanics On-Site, AAA Approved Auto Repair Facility, CARQUEST Tech-net Professional Auto Service
3 ASE Mechanics On-Site
I used AutoMD to process a quote for this shop the same time I called to get an estimate as well. I don't have the person that I spoke with but it was 5/3/16 @ 3pm. I needed a timing belt replacement on a 1994 Ford Ranger 4 Cyl 2.3L engine w/A/C. They told me the a/c system would need to be drained and refilled. I thought that was odd, and I informed them the a/c is broken so it wouldn't need to be refilled. They then gave me a verbal price of $546. I informed them that while I was on hold I processed a quote (#5850393) through AutoMD and the quoted price I got was $375. At that point he told me the "book" is calling for 4.5 hours of labor, their labor rate is $99 an hour, and the parts kit would be $101, and that was it end of conversation. Based on the huge price difference of $170 I thought this post was necessary.
(On a side note I called the next shop down on AutoMD's list, and they verbally gave me an estimate that was $30 of the price listed for on their AutoMD quote. They also said the magic words, "bring a copy of the quote in and we'll honor it if all parts are on that quote, and we're willing to work with you.")
These guys were great. I took my car in because it was making a humming noise. I thought it was probably a wheel bearing so I scheduled the appointment by the lowest price quote on AutoMD. The guys at Master Tech could hear the noise but couldn't determine the cause exactly. They rotated the tires because I had done some work on the car myself and told them I had read that sometimes that is the cause of noise. They drove the car again and the noise was still there but still not distinguishable so I picked the car up and they didn't charge me a dime! Unbelievable. I'm always so worried about getting ripped off or having a mechanic fix something that doesn't need to be fixed. I'm not worried about that with these guys!