My car was taken to Mander Collision after a serious accident. It has been over a month since the accident and I still do not have my car back. Every time I call for an update, ( 4 times thus far) they take my message and say someone will call me back. NEVER once has anyone called me back. The called me 3 days ago to say my car was ready. I arranged for someone to pick me and my 2 small children up and take us over to Mander. I walked in the building, told them I was here to pick up my car and 5 people stared at me and said my car wasn't ready. They looked at me like I was crazy. I don't appreciate the customer service there....or lack thereof. I was originally told that I would not receive a loaner car. After a month of having my vehicle, they told me I should have received a loaner car from the beginning. I HAVE BEEN BEEN PAYING FOR A RENTAL CAR FOR OVER A MONTH. I am out thousands of dollars. I will never willingly take my car there for repairs and I hope no one else does either. Very unprofessional, horrible customer service.
This shop is not an AutoMD Featured Shop. Compare to Featured Shops nearby.
410 Moorland Road, Brookfield, WI 53005