i came to get an estimate done on damage to my vehicle. the guy came out and looked at my car for about a min. and didnt even say a word to me after he printed out my estimate he handed it to me and said there you be and i was out the door. the day before i had gotten my 1st estimate done at carstar and i had totally different service. the guy took the time to look at the damage and explain to me what he was writing down. once he had the estimate printed up he went through it with me to let me know what all needed to be done. for it being the 1st time going to madison st. autobody they sure did not make a good impression on me to make me want to ever go back there.