We took our minivan to Lee Schubert to have the brakes redone before a family vacation. One hour into the trip, both rear brakes started to smoke and there were a terrible smell in the back seats were my children were. We called Lee Schubert and they had us bring the van back in. We paid for more repair work. Less than an hour into the trip again, the front brakes started to smoke. We ended up parking at the nearest car rental and continued our trip, adding another expense. When we got back we spoke with Rob and he said he would find us a vehicle, reduce the price of the vehicle by the total repair cost, and take the minivan as a trade in. We were happy with what Rob said they would do. But he never found a vehicle for us nor has he even bothered to return recent phone. We finally ended up purchasing a vehicle though another dealership and we will never take our cars to Lee Schubert again. We are so disappointed with the service department and the auto sales department.
AutoMD Reviews
(1)
41.1695
-82.23
Signing you in.