Ive had bad service before (and never felt the need to write a review), but this one tops the cake. On 6.21.14 I parked my truck in a parking lot adjacent to a car lot, as I was browsing vehicles (I have a daughter only weeks away from being born and needed an upgrade.) In a matter of 5 minutes the owner of the car lot came running outside to inform me that my truck was being towed by this company, when I approached my truck I see Mr. Devon Landon (the owner of Landons Towing) has already lifted my truck up and is arguing with the mechanic of the car lot in which I was just browsing. The mechanic explained to me that he saw Devon approaching my truck and quickly informed him I was right across the street and to 'give me a moment' and I would move my vehicle' - Mr. Landon took that as a sign he better hurry up and lift my truck - which he did. Mr. Landon demanded $50 and he would drop my truck. I showed him the sign which stated that there was to be NO PARKING during business hours or else towing would be enforced, clearly I was NOT parked during business hours - he still demanded the $50 and told me to contact the owner of the business and he would drop my truck without charging me... I asked him if he had the business owners number since he was 'hired by them' to enforce towing and he refused to give me their number (So how am I to contact them if its not during business hours and I don't have their personal number?!) Throughout all the pleading he continued to have a smile plaster, I landed up having to walk (8.5 months pregnant) across a busy highway to the nearest ATM in 97 degree weather to pay this boy the $50 he demanded. I told him he should be absolutely ashamed of himself and he just continued to smirk. I have NEVER been so disrespected in my life, especially by some teen. I would not recommend this business nor would I recommend any business sign a contact with him for towing enforcement - someone who does this to people not only destroys the name of their business but the businesses whom hire him.
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
1510 East Franklin Street, Chapel Hill, NC 27514