I trust these folks. I have never had to take my vehicle back with issues. Once, I took my vehicle in for an alignment and after about 15 minutes was told that I only needed air in one of my tires - no need for an alignment. They inflated my tire and sent me on my way - one happy customer. Being a female, they could have fooled me into believing that they actually did an alignment but I appreciate that they were honest. I am a customer for life!