I usually have nothing but good things to say about this place. I've dealt with Fran and others and have had very good experiences. However, this time was very different. I called to find out how much they might charge to install some brakes and rotors that I had, i was reffered to Mark, the mechanic. I made the appointment with him for Tuesday Sept 30th, he quoted me between $179 - $200 for the work (though the first person I spoke to quoted $150-$179) and told me to bring it at 8am and it would be finished the same day.when I brought it on Tuesday, Septempber 30th at 8 am, Mark forgets that i even made the appointment with him (or didnt bother to make a note of it) saying, "oh, I thought you were supposed to bring this by yesterday". He says I should expect this to probably be done before 3pm. I soon recieve a call from Mark at 10:25am, where he tells me the charge will actually be $240 (for four hours of labor + $13 worth of materials, before even getting started to see how long the job would actually take) and that the car would be ready by 3pm, if not possibly before that. Also for good measure he decides to randomly throw in, "oh, and we don't take checks". The next phone call is at 3:50pm to ask if i actually need to have the car back today, I tell Mark, "yes, of course". (I was expecting to be ready by 3, if not before like he said) When I express that I definitely need it today, he says that he just has to finish this one side and it will be ready by 415. This leaves me with barely enough time to get a bus and get over there before they close at 430. Honestly if what he had to finish on my car could easily be completed between 3:50 and 4:15, i dont think he would bother asking if i still needed to have it that day. As a result I feel that he may have rushed something while putting my car back together, because now something feels slightly off with the feeling of how the cars is aligned or the way the car drifts at times.