DO NOT trust Jeff's evaluation. Big O later confirmed that our van could have the front end aligned without the $1000.00 (labor and parts) to fix the serious issues Jeff claims to have found! Big O did the job for only $59 and found nothing seriously wrong with our van. Even told us we can drive the van thousands of miles before needing the work done that Jeff said we'd need today. Also, Jeff charged us $97.20 for his bad evaluation! We're glad we got a second opinion, but feel bad that Jeff ripped us off.