Settle your will first. Your life will be in peril.' I recently went to Jeff Barnes for four new tires and new steel wheels. I paid nearly $600 for this service. After having driven just a hundred miles or so, I had to pull off the road because my car was shaking so badly. All four of the lug nuts on one of the tires were loose enough to twist by hand. When I called to talk to Jeff about it, he actually said that it was common for nuts to loosen after awhile. Maybe he thought that, since I'm a woman, he could give me this bogus answer and I'd just trust him but I asked around and found that it is not the case at all! He also rudely told me that he didn't have children working for him and that the nuts would have been tight when they left his shop. He "didn't know what could have happened" and never offered so much as an apology. The person who I took my car to next said that, without a doubt, Jeff Barnes had failed to tighten the nuts. Three of the tires were properly affixed and one was almost falling off. I am so utterly disappointed with the quality of the work, the customer service, and my overall experience. Had I been going any faster or had I not been able to pull over, this could have been much more dangerous to myself and every other traveler on the road. I will never go to Jeff Barnes again. I would rather shove my broken down car off a cliff and ride a unicycle all over town than trust my car to his incompetent and negligent service.
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