I called Monday morning to schedule a time to bring my Ford F150 in for sevice. They had just gotten back from vacation and made it clear to me that they were backed up and may not have a chance to look at it right away. Knowing full well that they may not look at it till the next day I dropped it off at 8am anyway. They called me back around 10 am and the work was done. My girfriend and her family have been going to him for years. Iggy has a long time reputation and one to can be trusted.