Find a Shop » Hixson Autoplex of Monroe

Hixson Autoplex of Monroe


1201 Louisville Ave Monroe, LA 71201-6019 (318) 388-3300

Shop Hours

Monday - Friday
7:00AM - 5:00PM


Payments Accepted
Cash, Check, Credit Card

Manufacturer Certifications


Shop Services

  • Body Miscellaneous
  • Brakes
  • Drive Train
  • Electrical
  • Engine
  • Heating & Air Conditioning
  • Maintenance
  • Engine Performance & Emissions
  • Steering & Suspension
  • Diagnosis & Inspection
  • Emission Testing
  • Collision - Front End Repair
  • Machine Shop Service

Vehicles Serviced

  • BMW
  • Ford
By Horrible Service and Shady Dealings on Thu 19 June 2014

I took my car to this dealer while out of state, as I accidentally sucked paper towels into both intakes of my car. They had my car over two weeks before they even pulled it into their bay, during which time I flew home and drove a rental. When they were finally done, they told me a sensor was broken and needed to be replaced before the turbos would work. It was a $100 sensor, and they wanted to charge me $400. I said no, and they said the car was fine to drive home, 300 miles, where I could replace it myself. When I got home I found they had broken the wiring harness for the sensor, and when I fixed that the sensor worked fine; then I discovered they hadn't performed the work invoiced. I ended up cleaning the paper towels out of the turbos myself, by renting a lift, and had to file a dispute with Citibank to get the nearly $600 they charged me back, as Hixson stopped all communication with me when I sent them pictures of the wiring harness and clogged turbos. Horrible, shady dealer; avoid them.

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