I will start by saying the staff is very friendly and the service is quick, which is nice. However, I went in for an oil change and to have my rotors checked. I was told the oil change would be 57 because I have synthetic oil, this is normal so no problem. I then told him that I needed my rotors changed because my car shakes ONLY when I brake. I was told by a quick glance that it was very likely due to my tires but he would check the brakes and call me. I received the call and was told my car was ready and that my brakes and rotors were fine, that again I needed new tires. I went to pay and was told it would be 70. I was so upset because that was definitely NOT what I was told. He said because I have to have a special oil filter they charged me more. First of all, I was never called and told about the extra charge. Second of all, I have NEVER been charged extra for a "special oil filter" anywhere else. I left there feeling upset and uneasy about his diagnosis for my car so I went to another shop. Long story short, it most definitely was my rotors, not the tires. I would have been VERY upset if I would have bought new tires and the issue still wasn't fixed. I went to GTS because a friend recommended it because of the friendly staff but I will not be going back.
This shop is not an AutoMD Featured Shop. Compare to Featured Shops nearby.
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3.24mi
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3.24mi
Shop Hours
Monday - Friday |
8:00AM - 6:00PM |
---|---|
Saturday |
8:00AM - 5:00PM |
Sunday |
10:00AM - 4:00PM |
Shop Services
- Maintenance
- Maintenance
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- Acura
- Audi
- BMW
- Buick
- Cadillac
- Chevrolet
- Chrysler
- Daewoo
- Dodge
- Eagle
- Fiat
- Ford
- GMC
- Geo
- Honda
- Hummer
- Hyundai
- Infiniti
- Isuzu
- Jaguar
- Jeep
- Kia
- Land Rover
- Lexus
- Lincoln
- Mazda
- Mercedes Benz
- Mercury
- Mini
- Mitsubishi
- Nissan
- Oldsmobile
- Plymouth
- Pontiac
- Porsche
- Saab
- Saturn
- Scion
- Smart
- Subaru
- Suzuki
- Toyota
- Volkswagen
- Volvo
AutoMD Reviews
(4)
34.7515
-77.4429
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