I can not find words to describe the utter disgrace that is Rob's business practice. As his name infers, this is what he will do to your time and money. My car went in for a simple transmission rebuild. The next day, I am contacted and told it will need new motor mounts, and a new water pump. His "mechanic" replaces that. He calls again, and apparently on the final drive, THE CAR STOPPED WORKING! He had to have the thing TOWED to the Ford shop. Ford calls and tells me, minutes after I speak with Rob, that the cars computer is burned up and that the engine is flooded with fuel, and that despite it being him that worked on it and no previous issues at all, it was not his fault. An additional $2,300 repair that Rob refuses to pay for since it "wasn't my fault, I even helped you with the tow". Thanks for the tow, I obviously appreciate it. So I finally get shafted and pay for the Ford repair. Only to get the car back and it overheats on my way to work. I have to have the car towed back to Robs shop, hoping he would do the right thing and fix it and take the price off. Nope. He calls and says that it works fine and never had a problem. My god is his business appalling. I have to trailer the car to another mechanic due to Rob and his teams lack of knowledge and skills and get the SAME WATER PUMP that he "replaced", replaced. Somehow, it had a bent up impeller. I can not begin to speak of the terrible business practice this man runs. Not only will he look for any reason to dupe his customers, but he will bend you backwards for every dollar he can. Do your research, go to a big name place so someone can be held accountable. Stay as far away as possible from this sham of a business!
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