I was involved in a less than twenty mile an hour rear end collision. Gilmore fleeced my insurance company for over 7000 dollars and kept my car for over a month. At first I didn’t mind but when I was told the car was done I showed up to find my car was not even close to being done. They took an additional six days to fix the problems that I found. This saga is not even close to being done. I found a week or so later that I was missing a couple of items from my car. I gave them the benefit of the doubt and searched my car really hard only to find they remove all of the carpet from my trunk and never reinstalled it. The carpet just hangs. They also removed my sound insulation and never reinstalled it in the car. I am currently working with Gilmore trying to get them to find it or replace it. I was so dissatisfied with Gilmore that I dropped my insurance company because they recommended me to them and couldn’t help me resolve my issues with them. Beware of Gilmore.