Beware of the owner, who normally answers the phone. Apparently business is very good there, as she hung up on me twice and continued to tell me that I was wrong. I have sent a lot of business to these folks in the past but will never again. They have gone downhill and their quality of customer service is not what it used to be years ago.
Would not go back. Hoping this thing holds up especially after the warranty runs out. Oh, the woman behind the counter...royal bitch!
Another Tire and Service company changed my oil and told me the rear transmission seal was leaking, he recommended a trasnsmisssion shop some 25 miles from my home. I went to Furr, they checked it out, drove it checked it out again and told me I had no leaks anywhere and whoever told me that didn't know what he was taliking about, there was no charge for them checking it out. If I ever need any transmnission work in the future I will sure go back to Furr Transmission, H. Cox
Fantastic service. They were excellent at explaining the problem. And having repaired autos and trucks myself and knowing the ends and outs of doing my own repairs, they were not only honest, efficient but took the time to explain the vehichle code warnings that my vehicle was reading out, They took the time to show me the parts and labor it would take to fix the problems. Even when my car had other problems having nothing to do with the trasmission, they were willing to show me what was wrong and directed me to other competent and reliable repair shops that specialized in these types of repairs. Not only are the owners of this shop very special, everyone I have met on their staff is special an willing to answer any question I had and offer helpful alternatives that I would have never thought of. This is an awesome professional group that I do not see much of in the auto repair world of today that not only wants to replace every sensor and unit assembly at mega bucks but has the audacity to overcharge customers, tell customers they would not understand the complications of electronic repairs of current autos and or misinform them or ignore their requested information. Like I said before they are helpful, competent, honest professional offering a quality service. God bless each and every one of them. Chris
Last year Furr Transmission repaired the transmission on Nissan Altima and did an excellent job. The Nissan dealer quoted me a price of $3600 to fix my transmission so I went to Furr Transmission for a second opinion. Furr Transmission gave me a price of $1800 to fix my car before they performed any work on my car and after the work was completed the price did NOT increase. They kept me informed daily about the status of my car and I felt like they couldn't have been nicer. I highly recommend Furr Transmission to my friends and several of them feel the same way!
I HAVE DONE THREE COMPLETE OVERHAULS WITH THEM AND EVERY JOB WAS DONE CORRECT , AND AT FAIR MARKET PRICE. I EVEN TOOK A LINCOLN LS THERE TO HAVE THEM LOOK AT IT AND THEY ADVISED ME NOT TO FIX IT BECAUSE OF THE THE ENJGINE HAD 2 DEAD CYLINDERS. I RUN A LOCAL CAR DEALERSHIP AND IT IS IMPORTANT TO HAVE SOMEONE I CAN COUNT ON TO SHOOT ME STRAIGHT AND MOST IMPORTANT DO A STAND UP JOB AND BACK IT UP. i WOULD HIGHLY RECOMMEND THEM. THANKS AUSTIN
After an unknown problem resulted in intermittent acceleration problems I purchased a code reader. After reading the codes on the vehicle there were none found that would explain the problem. My wife had a recommendation for Furr from an acquaintance. We took the vehicle there. The husband and wife team were slick. They told us we needed a new transmission but did not offer to show us the codes. My wife began fighting me over my desire for a second opinion from another shop. Well just like Eve, my wife got her way and Furr said they did approx $4k worth of repairs. Just after their warranty expired the problem shows up again. I told my wife to take it to the dealer, where you may get screwed but at least they screw you well enough to last a few years. She took it back to Furr. $1200k later she is driving it home from their shop and it breaks down. Need I say more? I will. They must be using snake oil and bailing wire for their repair jobs.