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By D
on Tue 04 November 2014
Lied to me. Said they were going to replace a part and didn't. When I caught them and told insurance company not to pay they got upset. Charged extra for the part even though it was in original estimate. Also you would think that for charging over three thousand dollars for a little paint with no damage they would at least wash both sides of the car. They also tore apart the back of my car looking for something and left it that way. I don't know why my insurance company deals with these dishonest people and their outrageous prices. I will never go there again.
Response by Flemington Auto Body
on Fri 07 November 2014
Dear D, we here at Flemington Auto Body, strive and excel at a superior level of customer service. We are a family owned and operated business for over 20 years, and continue to appreciate the community that we are a part of. I personally deal with every client, and their insurance claims/ companies, as well as the repair process. I strongly encourage you to call us with your specific complaint information, so we can review you file. Our business continues to grow every year because of our satisfied clients referring us to their family and friends. I look forward to hearing from you to discuss your case further. Regards, Mark Flemington Auto Body
Signing you in.