Accepted their quote of $333 to replace EGR valve. The quote was $100 higher than the rest but they were close to the house and had always had fairly good luck with them. Car was running fine but would not pass inspection with engine light on. Had 3 diagnostics done (2 from NCDOT and one from Scott Clark, 2 before the repair and one after) which all indicated that the EGR valve needed replacing. Took the car in and they told me that they could not do the work without doing a $99 diagnostic. Told them "no"; this was not a part of the bid. Because I did not take the diagnostic fee, they said they couldn't be sure that it was the EGR valve. That was BS. Anyway, they did the work; light went off; drove 5 miles; turned the engine off; started the car; engine light back on. Had to go through the hassle of getting a waiver from NCDOT.Took it back and again they wanted to do the diagnostic. No. They waived the fee for the diagnostic and of course found something else that needed to be done relating to the EGR valve and charged me another $150 to do the work. Be careful, they are only quoting a job to get you in the shop. It is all downhill from there.
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13417 E Independence Blvd Unit C, Indian Trail, NC 28079
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