TERRIBLE CUSTOMER SERVICE & ATITUDES Took Mercedes Benz there due to a light came on, waited 2 hours for them to tell me that car only needed air in tires. (Pure Lies) Then proceeded to drive back to Atlanta and the light came back on, took car to Mercedes in Atlanta, and was told that car had a nail in the tire, and I was lucky to return back safely. The Technicians did not put car on the lift to see that tire had a nail in it. Contacted the dealership and had to deal with avoidance from staff, not returning calls and ect. Finally spoke with Chuck, serivce manager and told him what had happened and he had a very condescending atitude , and was like okay you got the car fixed now. They do not realise that there service techinicians put my life in Jeopardy by telling me car only needed air in tire, when there was a nail in tire. Bottom line, I will not ever return back to this dealership, and I suggest especially to out of towners, dont take your car to this dealership if you can help it. This dealership does not have the standards of Mercedes Benz that one would expect.
This shop is not an AutoMD Featured Shop. Compare to Featured Shops nearby.
5117 Montgomery Street, Savannah, GA 31405
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