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Craftmaster Autobody of Merritt Island LLC

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135 Palmetto Ave Merritt Island, FL 32953-3461 (321) 453-2181

http://craftmasterautobody.com

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Shop Hours

Monday - Friday
8:00AM - 5:00PM

Payment

Payments Accepted
Cash

Shop Services

  • Collision - Paint & Body Work
  • Upholstery

Vehicles Serviced

  • Acura
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  • Eagle
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By hortonkm on Mon 30 March 2015

I brought in my car to repair a smash in the back. When my repair was done the trunk did not align properly. Frank the manager gave me a couple of excuses why it didn't fit properly. First, it was 'they all look like that - go look on the lot'. When I sent a pic of my car 2 weeks prior to the wreck, with the trunk aligned, I received no response. When I returned to have my trunk adjusted Frank refused and told me the power trunk closer warps all of these deck lids. I contacted my insurance as they guaranteed the repairs, they called the shop while I was on the phone, and they said bring it in tomorrow. I sent my wife to the shop where they told her the same 'warped trunk' excuse and wouldn't do anything about correcting the problem. I decided to fix it myself - I have worked body and paint for over 20 years and was certified as a master paint and body tech by I-CAR. When I pulled the stuff out of the trunk, the floor was covered with surface rust from left over metal grinding debris that was never cleaned up. I had to fix that too. I gave 2 stars as the paint work was excellent.

28.3592 -80.6973