I have been a faithful customer for 13 years. I travel all the way from Medina, Ohio to get their service, because they are beyond fair and reasonable. Their staff is friendly and extremely helpful. I wouldn't trust my car with anyone else. I have gone to Pat O' Brien in Medina since it is more convenient, but the prices and staff were not satisfactory and very disappointing. So in closing, I travel the miles, because I am highly satisfied with Chernow's work and very reasonable prices. Michael the owner is outstanding!!!