I proscrastinated and finally after about 11 months of driving around with a hail damaged car, I decided to go ahead and have my car repaired. American Family Insurance said I had 365 days from the date of the hail storm in Kansas City on April 8, 2011 to get it done. Well I had it taken care of the week of March 19th 2012. I'm pleased and grateful to a job well done. My car looks brand new and my Nissan Maxima looks flawless. They are very professional, courteous and prompt. They promised me my car in a week and it took four business days. I will use them again. Highly recommend them. Oh and they've been in business for nearly 30 years speaks for itself. American Family cut them a check for $2900 and some change and I had to pay $100. Thanks everyone. Oh and I'm not sure of the hourly rate, it wouldn't allow me to post the review unless I put a dollar value in the box.