CARS replaced a bad alternator that was already replaced 6 weeks earlier at another shop - it was a simple case of a faulty part. The parts store that the bad alternator came from was not local, so CARS had to order a new alternator. They did not give me the bad alternator that they took out of the car and I didn't think about asking for it at the time. I called CARS the next day and asked them to send me the bad alternator, but the owner said that they had asked me if I wanted the bad part but I had declined. It is his word against mine. Regardless, if CARS actually gave a crap about their customers, they would have suggested that I return the bad part. Instead, they are happy to know I paid $640 in the past 2 months to replace the alternator in my car and they don't care whether or not I can buy groceries until I get paid again. Ironically, the shop that did the original repair has offered to give me credit for future auto services even if I can't return the faulty alternator. I would NOT recommend CARS to my family or friends - they are NOT an ethical business.
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
1804 Broad River Rd, Columbia, SC 29210
2455 Decker Blvd, Columbia, SC 29206