One of the most honest businesses I have ever dealt with. Came back with a quote that included expensive parts (out of Mike's control). I meantioned that a "chain" muffler shop had a bandaid alternative. He gave me suggestions to check out with them to ensure it would work out. He said that if they can get me what I need and guarantee it will work out inbthe long run, then I should definately go that route. Its not that Mike couldn't fix my vehicle, he wanted me to get the repair that fit my needs without breaking the bank with parts that were priced out of this world due to new state regs. The chain had a system to replace most of the problem and leave the converters which were in good shape. Mike took own time to check this all out and give me solid advice. I had always heard this about him. These guys are the real deal!