My car broke down when I was in Suffolk on business. The tow truck driver was very nice and took me to my hotel. It was $75 for towing, which I knew ahead of time. However, I was pretty appalled when I picked up my car and was told I owed them $225 for a new battery ($130 for the battery and $90 for labor). There is no doubt they took advantage of the fact that I was a young female away from home. I called and complained, but that did not do any good. I know if it was their wife/daughter/sister, etc that was charged that amount for a new battery, they would not approve. Next time, I would rather stay stranded in a parking lot.