Took my car to them to diagnose a squealing sound. These guys charged me $90.00 to take off a couple belts & listen to the motor run without the oil cap on & misdiagnosed the problem twice... then decided it wasn't worth their time to repair the vehicle... paid hard earned money for absolutely nothing. When I asked them about these issues civilly... they got angry & defensive, almost seemed violent... like they were in a bar or something. Anyhow, vehicle was repaired by Bill Mercer the very next day and the problem wasn't anything close to what these guys at Boot Jack said it was. Can't say about purchasing a vehicle there, but I wouldn't ever recommend their service department. Really cool Merc Turnpike & Edsel in the showroom... but people with their priorities so out of wack when it comes to their customers do not deserve such nice cars.