Bills Auto Parts Inc

I CALLED BILLS AUTO PARTS INC TODAY (8/21/15) ABOUT CAR PARTS AND REPAIR. I WANTED TO KNOW IF HE DOES BOTH REPAIRS AND SELLS AUTO PARTS SINCE HIS COMPANY NAME ONLY SPECIFIES AUTO PARTS. I WANTED ALSO AN QUOTE/ESTIMATE OF 2 PARTS AND LABOR CHARGES. HE WAS: RUDE AS HELL ON THE PHONE,& SPOKE SO LOW. I HAD TO ASK HIM TO PLZ SPK LOUDER BY SAYING : "IM SORRY I CANT HEAR YOU, DID YOU ASK ME A QUESTION SIR"? HE REPLIED WITH SHOUTING: " IS THIS LOUD ENOUGH, I DONT THINK I CAN HELP YOU". HE SAID IT SO SNOTTY AND MADE ME FEEL LIKE HE MEANT BY CANT HELP ME AS IF IM DEAFTH OR STUPID BC I CLDNT HEAR HIM. WHAT ELSE BOTHERED ME WAS AFTER SAYING ABOUT' "CANT HELP ME'": HE REPLIED WITH MEDIUM VOICE TONE{ PROLLY THINKING I WLDNT HEAR HIM SAY}: " THERES NO FIXING TO THIS GALS CAR BC 1ST SHE NEEDS TO FIX HERSELF WITH A HEARING AID, I DONT WANT TO HAVE TO TAKE THE HEARING AID MONEY AWAY FROM HER BY REPAIRING HER CAR SINCE HER HEARING AID IS A NECESSITY TO ADDRESS 1ST". HE WAS RUDELY TLKNG ABOUT ME TO SUM1 ELSE IN THE BKGRND. HIS PHONE WAS SO LOW AT 1ST AS TO WHERE NOBODY WLD BE ABLE TO TELL THAT HE PICKED UP THE PHONE. I SAID 'HELLO' AFTER THE RINGING HAD STOPPED, THEN I WAITED FOR AN ANSWERING MACHINE TO PICK UP;NO ANSWERING MACHINE TURNED ON. I THEN REALIZED THAT MY PHONE SAID 'LINE CONNECTED'. I AGAIN SAID 'HELLO' BUT THAT TIME I SAID IT LIKE 5 TIMES. I CONTINUED TO LISTEN & HEARD A VOICE( SO LOW AS A PIN DROPPING ONTO THE FLOOR) ( YES MY HEARING IS EXCELLENT AS TO WHERE NO NOISE SLIPS PAST ME; I ALWAYS HEAR) SO I ASKED HIM TO RAISE HIS PHONE VOLUME OR HIS VOICE PLZ WHEN HE BEGAN TLKNG. I SAID IT SWEETLY. BUT IN THE END HE CANT HELP ME BC I SUPPOSEDLY NEED A HEARING AID AS AN NECESSITY 1ST. I FIGURED TO WRITE THIS REVIEW BASED ON MY EXPERIENCE TO WARN ALL OF YOU THAT MAYBE INSTEAD OF CALLING THERE YOU SHLD VISIT THE SHOP SINCE ON THE PHONE HES VERY RUDE, SPKS SO LOW, AND DISCRIMINATES AGAINST YOU WHEN ITS HIS FAULT FOR WHY YOU CANT HEAR HIM SPKNG TO YOU. AND ALSO YOU SHLD GO INTO HIS SHOP WITH YOUR QUESTIONS INSTEAD OF TELEPHONING HIM JUST SO HE DOESNT REFUSE TO WORK ON YOUR AUTO THE REASON BEING BC HE DOESNT SPK LOUD ENOUGH FOR YOU ON THE PHONE. HE REFUSED TO WORK ON MY CAR WHEN HE SAID " I CANT HELP YOU". BE ADVISED OF HOW RUDE HE WAS TO ME; IF YOU DO MAKE AN OFFICE VISIT. I AM GIVING YOU RIGHT NOW AN BEAWARE OR WARNING SIGN: MAKING AN OFFICE VISIT MAY CONSIST OF YOU BEING TREATED IMPROPERLY BECAUSE TREATING AN COSTUMER WITH HOSPITALITY AND RESPECT IS NOT ONE OF HIS GREAT OFFERS NOR FEATURES TO ADDRESS WHILE SPEAKING TO HIS CUTOMER'S. THE WAY I WAS TREATED I WLDNT DARE TO VISIT HIS SHOP BECAUSE: 1. I FEEL HE WLD ATTEMPT TO UPSET ME IN THE SAME MANNER AS HE HAD DONE WHEN I CALLED HIM, & 2. I WLD PROBABLY GET ARRESTED FROM FLIPPING OUT OR FLIPPING HIS EQUIPMENT AND OR SHOP UPSIDE DOWN SINCE I DONT ACCEPT ANY OFFENSIVE WORDS, THREATS, ASSAULT, DISCRIMINATION, ETC. TO BE PLACED AGAINST OR USED TOWARDS ME. FROM MY OWN CONSIDERATION AFTER I REVIEW HIS (BILLS) ACTIONS: I CONSIDER HIS ACTIONS NOT TO BE ACCEPTABLE BEHAVIOR. SO IN REGARDS TO THE EPISODE I FACED TODAY ON 8-21-2015 INVOLVING" BILLS AUTO PARTS INC LOCATED IN AMSTERDAM, NY" I SINCERELY LEAVE YOU WITH THE WORDS OF:" BEST WISHES", AND" BE CAUTIOUS". REMEMBER THESE 4 WORDS WHILE ATTEMPTING BY ANY MEANS OF CONTACT YOU PORTRAY TO HAVE WITH BILL. INCLUDING A REMINDER: DONT INSIST NOR SPK OF NOT BEING ABLE TO HEAR HIM ON THE PHONE OR IN PERSON, THUS WAY YOU CAN SAVE YOURSELF FROM BEING DISCRIMINATED AGAINST. RULE OF THUMB MY HONHEST BELIEF IS THIS IS HOW HE TREATS FEMALES. IN ORDER FOR A MAN TO BE SUCH AN ASS TO A STRANGER LADY HE MUST HAVE AN CURRENT LADY OR AN PAST EX LADY IN HIS LIFE OR WHOM WAS IN HIS LIFE THAT HE DOES OR HAD TREATED POORLY BC HE DEFF HAS EXPERIENCE KNOWING HOW TO TREAT A GAL/WOMAN POORLY. I STARTED THINKING DURING MY CONVO WITH HIM THAT HIS SPECIALTY AND SPECIALIZATION DEGREE IS NOT MECHANIC NOR SALES SHOP FOR USED AUTO PARTS BUT INSTEAD IS W/IN DOMESTIC VIOLENCE DEGREE BEING THAT HES AN PRO @ TREATING GALS/WOMEN POORLY AND WRONG. UNDER DOMESTIC VIOLENCE STATUES HE WLD BE CONSIDERED TO OF HAD COMMITTED THE CRIME OF EMOTIONAL AND MENTAL STATE OF MIND ABUSE. TO MAKE ONE FEEL USELESS OR LOWER ABOUT THEMSELVES, OR TO MAKE A WOMAN FEEL SHE WALKS ON EGG SHELLS, AND OR IS CONSTANTLY BEING CONTROLLED AND AIMED AT AS AN TARGET FOR BEING AN UNACCEPTABLE HUMAN BEING, ETC ALL FALLS UNDER DOMESTIC VIOLENCE. SINCE NOT DOES A MAN HAVE TO PLACE HIS HANDS ONTO A LADY TO BE CONSIDERED TO BE AN ABUSER HIS WORDS AND ACTIONS ARE ALSO ABLE TO BE CALLED NOW A DAYS AS ABUSE. IN MY CASE I WAS RAN DOWN DISCRIMINATED AGAINST MADE ME FEEL LESS AND LOWER ABOUT MYSELF FOR I CLD NOT PIN POINT AS TO WHY I BECAME A TARGET OF BILLS JUST BC OF ASKING HIM TO RAISE HIS VOLUME ON HIS PHONE OR WITH HIS VOICE JUST SO I CLD HEAR HIM. I CALLED TO GET AN QUOTE FOR AUTO REPAIRS NOT AN LECTURE OF DISCRIMINATION AGAINST ME NOR TO BE TREATED UNFAIRLY AS TO WHERE I BECAME EMOTIONALLY DISTURBED.