My wife was driving her 2002 Buick Lesabre & noticed a coolant odor. I saw a puddle of anti-freeze in our garage so I called Baldwin Automotive by recommendation. They advised me not to drive the vehicle & that they would come tow it in for diagnosis. They found a leaking intake manifold which was causing the puddle and a lack of coolant causing the overheating. I was given an estimate of $400 so I authorized the repairs. This was done this past Thursday (December 2nd) & to my amazement, ready for us to pick up Friday morning. We have since traveled in excess of 1,000 miles from Friday through today and everything is perfect! These guys are AWESOME. Not only did they fix my problems, the total was only $375.57 which INCLUDED THE TOW!!! The owner even gave me his personal cell number to contact him if I had any issues with this repair or with any future repairs. I thought this to be OUTSTANDING. I now have a MECHANIC ON CALL 24/7!!! He explained to me about the disgruntled customer posting on this website & shared with me how the man left messages before and after hours and never spoke to an associate or himself until after the posting of the review. All I can attest to is that BALDWIN AUTOMOTIVE has been GREAT and will have ALL OF MY BUSINESS in the future.