I have been taking my car there for the past 3 yrs... Up until this year I will NO LONGER BE A CUSTOMER!!!!! The Inspector said I needed Head light brackets (because my headlights were loose AND HAVE BEEN FOR THE PAST 6 YRS!!! Apparently this was a problem THIS year and not the rest of the years I have been taking it there. I also needed a high beam bulb and Back up bulb.. Fine...bulbs.. cheap. whatever. I ask the body shop guy how much for the headlight brackets..He then begins to tell me its going to cost a minimum of $250.00! WHAT! So, my inspection got rejected. I go online later and find that I can buy online a set of headlight assemblies for $40 Each. Meaning I would only have to spend $80 for both and it took 10 min. to install.. a couple of screws. Art Walkers Auto told me it would be hundreds because of LABOR charges because they would have to remove the entire front end of the car to get to the head light bracket (which conveniently attached to the new headlights I bought) What horse crap! I knew he was lying to me thinking I was some stupid braud. Well, jokes on you jerk, I bought my OWN part and got it fixed in a flash and got it reinspected somewhere else and passed w/ colors.. Thank you ADVANCE AUTO!!!! P.S. THE ONLY REASON I RATED IT ONE STAR IS BECAUSE THIS WEBSITE EXPECTED ME TOO. NO STARS FOR ME
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
324 Hutton Ln, Virginia Beach, VA 23454
312 Virginia Beach Boulevard, Virginia Beach, VA 23451