Took my car to their location on Providence Road, they dba Big Al's Mufflers and Brakes. They tell you always the straight up price. They should change their motto to never the same straight up answer twice. I asked them to inspect and determine if my head gasket was blown. They told me the engine checked out good and there was no problem. They stated I needed a new water pump to fix my over heating problem, then a new radiator, then the dex-cool was gunked up and causing the cooling ports on the engine to over heat and, wait for it, although they told me the head gasket was NOT blown, they now say to clean the ports they have to replace the head gasket. This has gone on for 15 days- the run around, the phone calls, the complete waste of my time AND lots of money wasted. Never, Never again. I wish I never walked through their door.
This shop is not part of the AutoMD IQ! Network. Compare to AutoMD IQ! shops nearby.
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4900 Hampton Boulevard Suite B, Norfolk, VA 23508
7512 Avenue J, Norfolk, VA 23513