I've had several jobs done by Alan Enquist and Alpha Imports over the last several years, and all were done to my complete satisfaction. Alan is quiet and doesn't usually say much, but quite friendly, knowledgeable and he does good work for much less money than the VW dealership. Unlike most service shops where the service personnel try to "pack" a service order with all kinds of extras, Alan has never tried to sell me more than I needed, and in fact has discouraged me from having some work done because it wasn't necessary. He actually was recommended to me by another independent shop that does VW work that was overloaded at the time and their specialty was VW Beetles, Rabbits and older models rather than the Passat V-6's like my own. I have recommended him to friends and they've all been satisfied as well, so I continue to do so.